ARE YOU ON MY EMAIL LIST? YOU COULD BE THE ONE WHO WILL RECEIVE A MONTHLY ONE OF A KIND JEWELRY GIFT.
RETURN AND EXCHANGE POLICY
RETURN AND EXCHANGE
In the unlikely event that you are unhappy with your purchase, you may return the jewelry within seven working days from the date of receipt for a refund.
Please follow these steps:
1. Email me at email@example.com or message me here to inform me about the return/exchange, and the reason why.
2. Product returns or exchanges must be in their original, unworn condition and returned in the original packaging.
3. Returned jewelry must be couriered to the following address: 10 Gousblom Street, Hopefield, 7355
4. Please include your banking details in your email to me. Refunds will be done via EFT, once the product have been accepted.
3. Damaged purchase: Please contact me within 48 hours if you have received a damaged product. Call me on 082 828 1778 or send me a message through the Contact page.
The jewelry is made with polymer clay (excluding findings). Polymer clay is normally strong, but could be delicate depending on the design. The handmade jewelry are one-of-a-kind items created with certain techniques and individual colour blends. Therefore, it would not be possible to repair the item to its original state.